Privacy Policy
Port of Hampton Roads ILA Federal Credit Union is owned by its members and run by a board of directors you elect. You can be confident that your financial privacy is a top priority of this credit union. We are required by law to give you this privacy notice to explain how we collect, use and safeguard your personal financial information If you have any questions, please contact a member service representative at 757-423-2185.
We are committed to providing you with competitive products and services to meet your financial needs, which necessitates that we share information about you to complete your transactions and to provide you with certain financial opportunities. In order to do so, we have entered into agreements with other companies that provide either services to us or additional financial products for you to consider.
Under these arrangements, we may disclose all of the information we collect, as described below, to companies that perform marketing or other services on our behalf, other financial institutions with whom we have joint marketing agreements. We partner only with businesses that follow strict confidentiality standards and limit the use of the information we provide We do not permit these companies to sell to other third parties the information we provide to them.
Information We Collect and Disclose About You
We collect and may disclose nonpublic personal information about you from the following sources:
- Information we receive from you on membership and loan applications and other forms:
- Information about your transactions with us or others:
- Information we receive from a consumer reporting agency:
- Information obtained when verifying the information you provide on an application or other forms, such as from your current or past employers or from other institutions where you conduct financial transactions.
We may also disclose information we collect about you under other circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize, or protect the security of our financial records.
If you terminate your membership with the Port of Hampton Roads ILA Federal Credit Union, we will not share information we have collected about you, except as permitted or required by law.
How We Protect Your Information:
We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data. Our employees are trained in the importance of maintaining confidentiality and member privacy. We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information
Complaints or concerns about this site should be directed to:
P.O. Box 10787
Norfolk, VA 23573
757-423-2185
